Neat Works Scanner – ADF – Initial Review and Error (Exception)

Just got my Neat Desk Scanner:

 image201001130004

Scanned about 200 docs, the hardware is working nicely.  It jammed once, sucked in two prescriptions, not a problem though, it was easy to un jam.  Scanned approx 100 documents, 50 receipts and 50 business cards.

Within running the app for 5 mins I unintentionally generated an exception…. that’s what us users do: click the buttons different than the devs and testers did.

image

I was moving a Document to Receipts in the Inbox

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Threading.ThreadAbortException: Thread was being aborted.
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at System.Windows.Forms.Form.DefWndProc(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
—————————————-
NeatWorks
    Assembly Version: 4.8.0.114
    Win32 Version: 4.8.0.114
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/NeatWorks.exe
—————————————-
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
—————————————-
NeatReceipts.Components
    Assembly Version: 4.8.0.114
    Win32 Version: 4.8.0.114
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/NeatReceipts.Components.DLL
—————————————-
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
—————————————-
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
—————————————-
NeatCompany.NeatWorks.SDK.Interop
    Assembly Version: 4.8.0.114
    Win32 Version: 4.8.0.114
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/NeatCompany.NeatWorks.SDK.Interop.DLL
—————————————-
Xheo.Licensing
    Assembly Version: 2.1.5000.0
    Win32 Version: 2.1.5000.30
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/Xheo.Licensing.DLL
—————————————-
Neat.SDK.Configuration.Net
    Assembly Version: 1.0.0.408
    Win32 Version: 1.0.0.408
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/Neat.SDK.Configuration.Net.DLL
—————————————-
Neat.SDK.OCR.Net
    Assembly Version: 1.0.0.408
    Win32 Version: 1.0.0.408
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/Neat.SDK.OCR.Net.DLL
—————————————-
DigitalBP.Core
    Assembly Version: 2.7.0.51
    Win32 Version: 2.7.0.51
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DigitalBP.Core.DLL
—————————————-
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
—————————————-
log4net
    Assembly Version: 1.2.10.0
    Win32 Version: 1.2.10.0
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/log4net.DLL
—————————————-
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
—————————————-
cveeykxd
    Assembly Version: 4.8.0.114
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
—————————————-
System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
—————————————-
System.Data.SqlServerCe
    Assembly Version: 3.5.1.0
    Win32 Version: 3.5.8044.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Data.SqlServerCe/3.5.1.0__89845dcd8080cc91/System.Data.SqlServerCe.dll
—————————————-
System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
—————————————-
System.EnterpriseServices
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
—————————————-
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
—————————————-
System.Web.Services
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
—————————————-
tuhqd59u
    Assembly Version: 4.8.0.114
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
—————————————-
ActiveReports
    Assembly Version: 4.3.0.1261
    Win32 Version: 4.3.0.1261
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/ActiveReports.DLL
—————————————-
ActiveReports.Viewer
    Assembly Version: 4.3.0.1261
    Win32 Version: 4.3.0.1261
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/ActiveReports.Viewer.DLL
—————————————-
WebKeyGenerator
    Assembly Version: 2.0.1805.19072
    Win32 Version: 4.3.0.1261
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/ActiveReports.dll
—————————————-
ActiveReports.Interop
    Assembly Version: 4.3.0.1261
    Win32 Version:
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/ActiveReports.Interop.DLL
—————————————-
Lucene.Net
    Assembly Version: 2.1.0.3
    Win32 Version: 2.1.0.3
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/Lucene.Net.DLL
—————————————-
DevExpress.XtraGrid
    Assembly Version: 2.5.1.0
    Win32 Version: 2.5.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DevExpress.XtraGrid.DLL
—————————————-
DevExpress.XtraEditors
    Assembly Version: 2.2.1.0
    Win32 Version: 2.2.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DevExpress.XtraEditors.DLL
—————————————-
DevExpress.Utils
    Assembly Version: 2.2.1.0
    Win32 Version: 2.2.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DevExpress.Utils.DLL
—————————————-
DevComponents.DotNetBar
    Assembly Version: 5.7.0.0
    Win32 Version: 5.7.0.2
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DevComponents.DotNetBar.DLL
—————————————-
DevExpress.XtraBars
    Assembly Version: 3.3.1.0
    Win32 Version: 3.3.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DevExpress.XtraBars.DLL
—————————————-
DevExpress.Data
    Assembly Version: 1.3.1.0
    Win32 Version: 1.3.1.0
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/DevExpress.Data.DLL
—————————————-
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
—————————————-
NeatReceipts.QuickScanBroker
    Assembly Version: 4.8.0.114
    Win32 Version: 4.8.0.114
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/NeatReceipts.QuickScanBroker.DLL
—————————————-
Neat.SDK.Imaging.Net
    Assembly Version: 1.0.0.408
    Win32 Version: 1.0.0.408
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/Neat.SDK.Imaging.Net.DLL
—————————————-
Neat.SDK.nCapture.Net
    Assembly Version: 1.0.0.408
    Win32 Version: 1.0.0.408
    CodeBase: file:///C:/Program%20Files%20(x86)/NeatWorks/exec/Neat.SDK.nCapture.Net.DLL
—————————————-

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

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3 thoughts on “Neat Works Scanner – ADF – Initial Review and Error (Exception)

  1. 1.Burt Koenig Says:
    December 26th, 2010 at 5:07 pm
    NEAT has the worst customer support of any product I have ever used!!!
    I have been trying to resolve issues since 11-25-10 through emails or anything else to have reports ready for my CPA tomorrow morning 12-27-10 @ 10:00 am. I would go buy another product to do my scanning and reporting but I have a year of documents locked up in a reporting service I can’t use.
    Is there anyone with NEAT that wants me to stop this and other blogs contact me ASAP. because I have plenty of time top write since I can’t prepare for my accountant.

    Burt Koenig

  2. I totally agree. I have been trying since Sept. They finally got the thing working it worked about 5 times and now I have the same issue again. I don’t even think all the work I had in this thing is still there. I don’t even see where the DB is running. “Neatreceipts” had GREAT customer service. I only had the portable version. Used it for years. Carried it with me every week on the road. I finally decided to upgrade to the desktop model. Now that Neatworks owns this product…. I hate it…. I use to tell everyone I knew about it. Now I hate it. I have spent more time trying to get this thing to work than I would have writing by hand into a ledger book and filing the paper. a very unhappy user. Tell me where to yell and I will be there.

  3. Neatworks is AWFUL! It constantly locks up and I lose documents. I’ve been fighting with it for several days now and I’m beginning to wonder if it’s worth bailing out now and losing 20+ hours work scanning and filing. If anyone knows of a similar software that Actually Works, I’d love to hear about it.

    Keep the posting up! I want to see this company fix their software or go down!!!

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